As businesses, you spend a lot of your time and effort on ensuring the quality of your products and services. Unfortunately, there will be times when you have no control over what’s gonna happen.
Last week, when I was eating at the Boiling Crab — they serve the best crawfish in the LA area — I saw this sign:
The original market price for live ones should be about $10 per pound. Even if they don’t reveal the fact that there are “no more live crawfish” or reduce the price in half, I am sure most of the customers there won’t complain or even notice the difference.
My point? From this point forward, unless otherwise convinced, I won’t have any doubts about the freshness of their ingredients.
Sometimes, it’s worthwhile to reveal your own weaknesses and maybe take in some short-term losses, so that you could gain something much more valuable in the long run.
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