When you come to my website and do not find what you are looking for, that’s not your fault; it is mine.
When you don’t believe the information I presented on my website and went on to find other solutions, I have failed you, and you did exactly the right thing.
It is also my fault if you find my writing boring or unhelpful.
Of course, I can insist that you read the fine prints or follow my rules. I can even blame you for not doing so.
The problem is: in a world where information flows at the speed of light, I might not get a second opportunity to earn your trust.
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